Shipping Policy
Welcome to SlaybySonali.com! We are dedicated to providing a fast and reliable shipping experience for all our customers. Please review our shipping policy below for detailed information.
Order Processing
All orders are processed within 1-3 working days. After processing, your order will be shipped within 2-5 business days. You will receive a notification with tracking details to keep you updated on the status of your delivery.
Delivery Timeframe
We aim to deliver your items as quickly as possible:
- Delivery is typically completed within 2-7 days, depending on your location.
- Delivery times may vary slightly for remote or international locations.
Shipping Fees
Shipping fees are calculated at checkout based on the order's weight, dimensions, and delivery address. We strive to keep shipping costs as affordable as possible.
Exchange Policy
Your satisfaction is important to us. Please review the following exchange guidelines:
- Sizing Issues: We do not offer exchanges for sizing issues. A size chart is provided, so please refer to it carefully before placing your order.
- Damaged or Incorrect Items: If you receive a damaged or incorrect item, you are eligible for an exchange. Contact us within 7 days of receiving your order to initiate the process. Items must be in their original condition, unused, and with all tags intact.
Shipping Delays
While we strive for timely delivery, unexpected delays may occur due to weather, customs clearance, or courier issues. We appreciate your understanding in such cases.
Tracking Your Order
Once your order has been shipped, a tracking number will be sent via email or SMS. You can use this tracking number to monitor the delivery progress on our carrier's website.
Customer Support
If you have any questions or concerns regarding your order, please contact us at support@slaybysonali.com. We are here to assist you!
Thank you for shopping with Slay by Sonali. We look forward to serving you again!
